Experiencing a cyber incident? Call us now
If you've fallen victim to a cyber incident, Mitigata is here to assist you every step of the way. Our dedicated team of experts is ready to help you navigate through the complexities of cyber threats and provide the support you need to recover swiftly. Don't wait until it's too late – reach out to Mitigata today and let us guide you through the claims process, ensuring that your personal data and digital assets remain protected.
How We Help You Protect
Against Cyber Threats
24/7 Availability
Whenever cyber risk knocks at your door, we’re ready with our defences. Report an incident 24/7 via our round-the-clock hotline (Number). Suspicious activity? Call us as early as possible to potentially avoid a claim altogether.
Quick Response
Our in-house claims team takes immediate action helping you navigate the response and recovery process, with the goal to help your organisation mitigate financial and operational losses due to cyber risk.
Team of experts
Access to our team and panel of incident response experts include privacy attorneys, breach coaches, forensic specialists, incident responders, and security engineers with decades of experience combating cyber incidents across all industries.
Things To Have On Hand When Reporting A Cyber Incident
Details of the Incident
Provide a detailed description of what happened, including the date, time, and nature of the incident.
Affected Systems and Devices
Identify the systems, devices, or accounts that were affected by the incident. This includes computers, smartphones, tablets, email accounts, or any other digital assets involved.
Evidence of Compromise
Gather any evidence or documentation related to the incident, such as screenshots, error messages, or log files.
Contact Information
Provide your contact information, including your name, phone number, and email address. Be sure to specify the best way to reach you in case additional information is needed.
Security Measures in Place
Describe any security measures or protocols you have in place, such as antivirus software, firewalls, or encryption methods.
Previous Incidents
If applicable, provide details of any previous cyber incidents or security breaches your organisation has experienced. This context can help investigators identify patterns or vulnerabilities that may be exploited by attackers.
CLAIMS ADVANTAGE
Our Active Approach
Pays Off For Policyholders
62%
Fewer claims than the industry average*
48%
Of reported events handled at no additional cost to the policyholder*
52%
Of stolen funds recovered by our team following Funds Transfer Fraud claims
Need More Ways To Reach Out ?
Chat With Agent
We are available to help 24/7/365.
Email Our Team
Write claims@Mitigata.com, or click below.
Things You
Probably Wonder
You can report a cyber incident to Mitigata by calling our dedicated hotline or submitting an online form through our website.
When reporting a cyber incident, it's helpful to have details such as the date, time, nature of the incident, affected systems, any evidence like screenshots or log files, your contact information, details of security measures in place, and any previous incidents.
After you report a cyber incident to Mitigata, our team of experts will promptly assess the situation, provide guidance on mitigation measures, and initiate the claims process if necessary to help you recover from the incident.
Yes, Mitigata takes the confidentiality of personal information seriously. Any information provided during the reporting of a cyber incident will be treated with the utmost confidentiality and used only for the purpose of assisting you with your claim.
Mitigata offers comprehensive support and assistance after you've reported a cyber incident, including guiding you through the claims process, coordinating with relevant parties such as insurers and law enforcement, and providing resources and recommendations to enhance your cybersecurity posture and prevent future incidents.