Experiencing a cyber incident? Call us now.
Fell for a scam, lost money online, or found your data misused? Mitigata helps you report, document, and move your personal cyber claim without panic-Googling your way through it.
Bring the receipts. We'll help with the rest.
A personal cyber claim moves faster when the basics are ready. No detective board required, just the right details.
Incident details
Share what happened, when it happened, how you noticed it, and the type of incident involved, such as UPI fraud, phishing, identity theft, online shopping fraud, or cyber extortion.
Affected accounts & devices
List the bank accounts, cards, wallets, email IDs, social media accounts, smartphones, laptops, tablets, or other digital assets involved in the incident.
Evidence of compromise
Keep screenshots, transaction messages, suspicious links, emails, chat records, error messages, call logs, app alerts, bank statements, or any other proof connected to the incident.
Contact information
Share your full name, phone number, email address, and the best way to reach you in case the claims team needs more information.
Security measures used
Tell us what protection was already in place, such as antivirus software, device locks, two-factor authentication, app permissions, password managers, or secure banking settings.
Previous incidents
Mention any earlier fraud, account takeover, data leak, suspicious login, or cyber complaint. Past patterns can help investigators connect the dots faster.
Personal cyber claims, minus the panic.
Simple answers for the first few hours after online fraud, phishing, identity theft, or account misuse.
- You can report a cyber incident to Mitigata by calling our dedicated hotline or submitting an online form through our website.
- When reporting a cyber incident, it's helpful to have details such as the date, time, nature of the incident, affected systems, any evidence like screenshots or log files, your contact information, details of security measures in place, and any previous incidents.
- After you report a cyber incident to Mitigata, our team of experts will promptly assess the situation, provide guidance on mitigation measures, and initiate the claims process if necessary to help you recover from the incident.
- Yes, Mitigata takes the confidentiality of personal information seriously. Any information provided during the reporting of a cyber incident will be treated with the utmost confidentiality and used only for the purpose of assisting you with your claim.
- Mitigata offers comprehensive support and assistance after you've reported a cyber incident, including guiding you through the claims process, coordinating with relevant parties such as insurers and law enforcement, and providing resources and recommendations to enhance your cybersecurity posture and prevent future incidents.
- Yes, if the person is covered under the policy. Share the policy details and incident information, and the claims team will guide you on eligibility and next steps.